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Privacy Policy

Effective Date: May 2024 Last Updated: July 2024

1. Introduction and Scope Rabis LLC ("we," "our," or "us") is deeply committed to protecting the privacy and security of our customers ("you" or "your"). As a premier retailer specializing in baby and children's apparel, we understand that trust is the foundation of our business. This comprehensive Privacy Policy outlines our practices regarding the collection, use, protection, and disclosure of your personal information when you visit our website, communicate with us, or purchase our products.

By accessing our store and utilizing our services, you acknowledge that you have read, understood, and agree to the data practices described in this policy, which has been updated as of July 2024 to reflect our expanding operations and enhanced security measures.

2. Information We Collect To provide you with a seamless and secure shopping experience, we collect information across several operational touchpoints:

  • Personal Identification Information: When you make a purchase or attempt to make a purchase through our store, we collect specific details necessary to fulfill your order. This includes your name, billing address, shipping address, email address, and phone number.

  • Payment Information: We collect payment data, such as credit card numbers or alternative payment details. Please note that Rabis LLC utilizes secure, PCI-compliant third-party payment processors (such as Shopify Payments). We do not store your full credit card information on our internal servers.

  • Device and Usage Data: Upon visiting our site, we automatically collect certain information about your device, including your IP address, web browser type, time zone, and some of the cookies installed on your device. Additionally, as you browse, we collect data on the individual web pages or products (such as our bamboo sleepwear or newborn swaddles) that you view, and information about how you interact with our site.

3. How We Use Your Information Rabis LLC utilizes the collected data strictly for legitimate business purposes, ensuring operational efficiency and customer satisfaction:

  • Order Fulfillment: To process your transactions, arrange for shipping (via our trusted carrier partners), and provide you with invoices and order confirmations.

  • Customer Communication: To communicate with you regarding your order status, address customer service inquiries, handle returns, and respond to your feedback.

  • Fraud Prevention and Risk Mitigation: We screen our orders for potential risk and fraud (in particular, using your IP address) to maintain a secure environment for all users and to comply with marketplace and banking regulations.

  • Business Optimization: To generate analytics about how our customers browse and interact with our store, allowing us to improve our website layout, product offerings, and overall user experience.

4. Sharing Your Personal Information We respect your privacy and do not sell your personal information to third parties. We only share your data with trusted entities necessary to operate our business:

  • Service Providers: We share information with essential service providers, such as our e-commerce platform (Shopify) and shipping logistics partners, solely for the purpose of fulfilling your orders and operating our site.

  • Legal Compliance: We may share your personal information to comply with applicable local, state, and federal laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our legal rights.

5. Data Security and Retention Protecting your data is a critical priority for Rabis LLC. We employ industry-standard security protocols, including SSL (Secure Socket Layer) encryption, to safeguard your sensitive information during transmission. When you place an order through our store, we will maintain your Order Information for our records unless and until you ask us to delete this information. This retention is necessary for accounting, tax, and legal compliance purposes.

6. Children’s Privacy (COPPA Compliance) While Rabis LLC specializes in clothing for babies, toddlers, and children, our website and services are intended exclusively for adults (parents, guardians, and gift-givers). We do not knowingly collect, request, or maintain personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that data from our records.

7. Your Rights and Choices Depending on your jurisdiction, you may have specific rights regarding your personal information, including the right to access, correct, update, or request the deletion of your personal data. To exercise these rights, or to opt out of any marketing communications, please contact our compliance team using the details provided below.

8. Contact Information For any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at your earliest convenience:

  • Corporate Entity: Rabis LLC

  • Mailing Address: 4 Peddlers Row Unit #426, Newark, DE 19702, United States

  • Email Address: info@rabisllc.com

  • Phone Number: +1 601 851 1305